User Guide

 

This article is written to help you get the most out of the functionality we've built into our site.

To make it a bit easier to read we have divided it into the following sub-sections:

  1. Using the website on different devices (responsive design)
  2. Find a product
  3. Find information about products
  4. Compare products
  5. Other useful information

Using the website on different devices

We have seen that many of our customers use a wide variety of devices to browse our website. A few years ago most would have used their desktops at home or at the office but today we see a growing number of laptops, smartphones and tablets that make up a large portion of our traffice.

This makes it our responsibility to make sure that our customers have a great experience disregarding which device they are using, which in turn puts a lot of pressure on our design department. The trick is to create a website that works well for many different devices with different sized screens. This is why we have chosen to redesign our website using "responsive web design" which simple means our website adapts to the size of your screen.

This also includes removing most of the tradition "text links" that are hard to target with a finger on a touchscreen and replacing them with buttons and menus that are easier to navigate.

The responsive part of the design means that some elements of the website can change size or position depending on the size of your screen. We have tried to make these changes as small as possible to make the navigation feel intuitive even if you change between different devices.

At the end of the day there is no getting around the fact that it is tedious work to build eight websites instead of one. If you find any broken parts or functions that seem to malfunction, please don't hesitate to contact us so we can fix them and make your experience even better.

One more thing! Please feel free to play around with the responsive design - all you have to do is to change the width of your browser window (if you are on a desktop computer, that is) and you will see how the website works to adapt itself to your needs - just like we work to offer you the best possible service.

Responsiv webdesign på www.activeoutfit.se


Find a product

There are four main ways to navigate our product range. By clicking on a category, by looking for a specific manufacturer, by using our product filters or by using the search window.

1. Categories - Use the top menu to browse our product categories and subcategories. This is a nice way to "stroll" through our store!

2. Brands - Above the category menu there is a separate drop down list of brands. Click the brand name of your choice and all available products from that manufacturer will be displayed.

3. Search - Use the search window to look for a specific product, a type of product or a manufacturer. You can also search for part of a product name, in case you don't know the exact name of the product you are looking for.

4. Product filters - All category pages feature a product filter in the right column. The filter allows you to choose different criteria and lets you sort out products with specific features such as subcategory, availability, manufacturer and price. Some product categories also feature other, more specific filters that are only applicable to that category.

Produktnavigering


Find information about products

Each product page features information grouped under different headers located below the short information and product pictures on the top part of the page.

Underrubriker på produktsidan 

Let us take a closer look at the different headers:

More info - Exactly what it sounds like, below this header you will find more information and a longer description of your product.

Data sheet - This part contains specific data about your product, such as weight, measurements and other important information.

Download - Many products have manuals, product sheets, quick start guides and other information that you can download directly from our website.

Videos - If there is video material about your product you will find it under this header.

Accessories - We try to make it as easy as possible for you to find the accessories and spare parts that fit each product by linking them to each other. You will find all linked products under this header.

Comments - Our users can leave product comments and reviews of products. If there are any products comments you will find them here.


Compare products

Product comparisons are easy to do. Simply check the "compare" box of the two products you want to have a closer look at and click the "Compare" button at the bottom of the product list.

Produktjämförelse

Doing this will take you to a new page where you can see the different attributes of the products compared against eachother.

Jämförelsesida

It takes a bit of effort to list all product data like this in our database, which may mean we have done a mistake here and there. If you find anything that seems faulty, please contact us so we can take a look at it and correct any errors.


Other useful information

Under the "Information" sections located in the right meny as well as in the footer are links to practical and important information for our customers. Some of these are:

Contact - This takes you to the contact page where you can easily submit questions to our customer service. If you prefer to talk to us in person, please don't hesitate to call us - the number is listed in the top banner.

Terms and Conditions - This section contains the terms and conditions of shopping with us. Pretty much every practical questions should be answered in this section.

About Active Outfit - This section contains information about the company, our vision and the great people working with us.

Guides - We like to write extensive guides about stuff that interests us. (If they can be of any help to our customers that is a great bonus, of course.) In our guide section you can find step-by-step guides to choosing many different types of equipment.

Privacy policy - There are many discussions about integrity on the internet these days, which we think is a good thing. We want to be transparent about how we treat your personal information, so we wrote an open policy that clearly states what we do (and promise not to do) with any information shared with us.

Information


Wrapping things up...

This is just a short walkthrough of the key features of our website. We hope you will come to enjoy it as much as we do and have a great time in our store.

Please don't hesitate to contact us with questions, feedback and suggestions!

Best regards,
Active Outfit

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